1. Choose a device

2. Power on

3. Connect Jooki to WiFi

4. Discovery

Jooki is not found

The most common reasons for dashboard and app issues are listed below.

Not on the same network

Your computer/smartphone must be connected to the same WiFi network as Jooki such that they can communicate with each other.

• Connect the computer/smartphone to the same WiFi network as Jooki

AP Isolation

Some routers prevent devices on the same network from communicating with each other.

• Please turn off "AP Isolation", "Wireless Isolation", "Station Isolation", "Client Isolation" in your router settings